Africa Travel Consultant (9 Months Fixed-Term Contract)

Office: London

We have a new opportunity for an experienced Africa Travel Consultant to join our London-based Africa sales team. You will be responsible for selling luxury, tailormade holidays in a fast-paced environment to a wide variety of guests with a vast range of interests and requirements.

If waking up at dawn to the sound of lions roaring, floating across open plains in a hot air balloon or perhaps diving with whale sharks off remote islands fills you with excitement, then joining the Africa sales team is the perfect choice for you. Creating itineraries like this is just a small highlight of what you can do with Scott Dunn. Areas covered are sub-Saharan Africa including South Africa, Botswana, Zambia, Zimbabwe, Namibia, Mozambique, Tanzania, Kenya, Rwanda, Uganda, Madagascar, Mauritius, and Seychelles.

RESPONSIBILITIES

  • To take ownership of all aspects of selling and booking a holiday, including written and verbal quotations and holiday documentation
  • To work towards individual and team sales targets and meet Key Performance Indicators
  • To develop excellent product knowledge for immediate sales area but also within all areas of the Scott Dunn portfolio
  • To support all marketing initiatives including brochure production, website management, email campaigns, PR and promotional events
  • To meet guests on a face to face basis when required
  • To contact guests on their return to receive feedback and create new enquiries
  • To learn and become conversant with all computer software applications
  • To work closely with all departments and Sales teams
  • To deliver excellent guest service at all stages of booking and demonstrate the key values of Scott Dunn

ESSENTIAL REQUIREMENTS

  • Sales driven with a keen eye for numbers
  • Extensive Africa Travel
  • Enthusiastic and polite telephone manner
  • Excellent attention to detail
  • Proven organisational skills
  • Previous experience of delivering high levels of customer service

BENEFITS

We offer very competitive salaries and a great benefits package including the following:

  • 23 days annual leave
  • Contributory pension scheme
  • ‘Cycle to work’ scheme
  • Subsidised private healthcare
  • Company loyalty scheme
  • Travel insurance
  • Staff Travel fund
  • Breakfast and fresh fruit provided daily