Southern Europe Travel Consultant

Office: London

As a specialist consultant for Southern Europe you’ll be using your knowledge to sell a wide range of hotels and activities, from the breath-taking lakes of Northern Italy to the rolling vineyards of France, family-friendly beach hotels in Greece and stunning yachts in Croatia, stretching all the way to the rolling Saharan desert in Morocco, every day offers something different! As a specialist Travel Consultant, you will combine your passion for travel with your invaluable first-hand knowledge of Europe and Morocco to create unique and bespoke itineraries that meet the individual needs of our guests. Candidates must have worked in both a sales environment and in the tailor-made travel industry. Enthusiasm and passion are key!

 

RESPONSIBILITIES

  • To take ownership of all aspects of selling and booking a holiday, including written and verbal quotations and holiday documentation
  • To work towards individual and team sales targets and meet Key Performance Indicators
  • To develop excellent product knowledge for immediate sales area but also within all areas of the Scott Dunn portfolio
  • To support all marketing initiatives including brochure production, website management, email campaigns, PR and promotional events
  • To meet guests on a face to face basis when required
  • To contact guests on their return to receive feedback and create new enquiries
  • To learn and become conversant with all computer software applications
  • To work closely with all departments and Sales teams
  • To deliver excellent guest service at all stages of booking and demonstrate the key values of Scott Dunn

 

ESSENTIAL REQUIREMENTS

  • Sales driven with a keen eye for numbers
  • Extensive Africa Travel
  • Enthusiastic and polite telephone manner
  • Excellent attention to detail
  • Proven organisational skills
  • Previous experience of delivering high levels of customer service

BENEFITS

We offer very competitive salaries and a great benefits package including the following:

  • 23 days annual leave
  • Contributory pension scheme
  • ‘Cycle to work’ scheme
  • Subsidised private healthcare
  • Company loyalty scheme
  • Travel insurance
  • Staff Travel fund
  • Breakfast and fresh fruit provided daily

Please apply by submitting your CV and cover letter.