Latin America – Travel Consultant

Office: London

We have a new opportunity for an experienced Latin America Travel Consultant to join our London-based Americas sales team.You will be responsible for selling luxury, tailormade holidays in a fast-paced environment to a wide variety of guests with a vast range of interests and requirements.

From intrepid adventures in the Amazon, journeys of discovery through Patagonia or a gastronomic trip through Argentina, you will be tailoring the perfect family holiday, honeymoon or once in a life time adventure for Scott Dunn guests. As a specialist Travel Consultant you must be passionate about travel and have first-hand knowledge of the destination in order to create unique and bespoke itineraries meeting the individual guest needs. Candidates must have worked in a sales environment and tailormade travel. Enthusiasm is key!

 

Responsibilities

  • To take ownership of all aspects of selling and booking a holiday, including written and verbal quotations and holiday documentation
  • To work towards individual and team sales targets and meet Key Performance Indicators
  • To develop excellent product knowledge for immediate sales area but also within all areas of the Scott Dunn portfolio
  • To support all marketing initiatives including brochure production, website management, email campaigns, PR and promotional events
  • To meet guests on a face to face basis when required
  • To contact guests on their return to receive feedback and create new enquiries
  • To learn and become conversant with all computer software applications
  • To work closely with all departments and Sales teams
  • To deliver excellent guest service at all stages of booking and demonstrate the key values of Scott Dunn

Essential Requirements

  • Sales driven with a keen eye for numbers
  • Extensive Africa Travel
  • Enthusiastic and polite telephone manner
  • Excellent attention to detail
  • Proven organisational skills
  • Previous experience of delivering high levels of customer service

 

BENEFITS

We offer very competitive salaries and a great benefits package including the following:

  • 23 days annual leave
  • Contributory pension scheme
  • ‘Cycle to work’ scheme
  • Subsidised private healthcare
  • Company loyalty scheme
  • Travel insurance
  • Staff Travel fund
  • Breakfast and fresh fruit provided daily

Please apply by submitting your CV and cover letter.