Kids Club Manager

Location: Maldives

This role is the perfect opportunity for senior childcare professionals who wish to progress in the job they love, in a beautiful but remote location, working with a diverse team in a 5* luxury resort in the Maldives.

 

Role Purpose

You will be leading the whole childcare operation in resort and it will be your responsibility to ensure children are cared for in a safe environment, that an exciting and engaging programme of activities are delivered to all age groups and that the kids club is run to exceptionally high standards. You will be working within a professional childcare team in order to provide the very best experience for the children. From the moment the children arrive in the club you will ensure they have the holiday of a lifetime, experiencing new activities and letting their imaginations run wild.

 

Responsibilities

From our Kids Club Managers, we expect an attitude whereby ‘Nothing is too much trouble’. You will be expected to fulfil the following responsibilities:

  • Ensure the guests and their children benefit from the highest level of childcare
  • Organise and manage the Explorers Kids Club for children aged 12 months upwards
  • To ensure that all team members meet the company standards and deliver a high level of customer care. You will assess and monitor the individual performance of your team through appraisals, training and development. You will also mentor, train, and support staff to achieve their qualifications.
  • Resolving guest complaints to the guests’ satisfaction within your level of authority, ensuring these issues are feedback to the staff to ensure that these incidents aren’t repeated
  • Maintaining excellent grooming and hygiene ensuring all grooming standards are met in relation to personal grooming and uniform presentation throughout the Kids Club team
  • Liaise with the UK office, Resort Manager and NIYAMA staff and work as a team
  • Ensure and maintain excellent safeguarding practices
  • Work closely with the resort management team
  • Complying with resort safety & environment policies, initiatives, and legislation
  • Abiding by all workplace health, safety, and hygiene regulations at all times

 

Duties

  • Provide a safe, hygienic and stimulating environment for all children
  • Plan and manage the day to day running and operation of the Kids Club
  • Work closely with the Resort Management team and resort staff ensuring clear communication
  • Organise and provide further training and guidance to a team member if required
  • Schedule and run team meetings on a weekly basis giving regular feedback and providing a platform to share thoughts, ideas and any potential concerns
  • Organise and hold individual 121 meetings
  • Ensure healthy good quality snacks and lunch are provided
  • Make certain that the cleanliness of the Kids Club is of extremely high standard
  • Guarantee that all policies and procedures are implemented to guarantee an efficient operation and expected standards
  • Coordinate, organise and implement a range of activities
  • Coordinate the ordering of resources and equipment with t
  • Ensure all records and forms are completed correctly and on time
  • Report any Health and Safety concerns
  • Attend regular managers’ meetings
  • Work in ratio when required
  • Ensure effective communication with the parents and children throughout their stay
  • Provide a degree of flexibility wherever possible to meet parent’s needs and wishes.

 

Abilities and Expectations

  • Leadership skills – ability to lead a well-motivated childcare team
  • Love and ability to work with children aged between 4 months upwards
  • Excellent self-motivation
  • Professional
  • Excellent guest relations and interpersonal skills
  • Organised and pro-active
  • Outgoing and fun
  • Strong swimmer and happy to take children in the water
  • Team player
  • Excellent understanding of good safeguarding practice
  • Flexible approach to work
  • Excellent numeric, administrative and organisational skills
  • Have an outstanding eye for detail
  • Outstanding work ethic

 

Essential Experience and Key Competencies

  • Childcare qualification
  • Experience of leading, supporting and managing a team
  • Previously worked overseas or travelled extensively
  • Fluent in English
  • Ability to communicate in Chinese, French or German (desirable)
  • Strong swimmer
  • Paediatric first aid qualification
  • Experience working with children 4 month to 13 years
  • Available to commit to a 6-to-12-month contract

 

This role is subject to satisfactory police check, medical and visa application.