Resort Manager

Locations: Côte d'Azur, Mallorca

This is a fantastic opportunity to work overseas within our luxury Mediterranean operation.

Our Resort Managers hold overall responsibility within the resort, by overseeing the work of the team and the other managers along with regular problem solving whilst also having the ability and willingness to get involved in any aspect of the operation from guest relations to vehicle maintenance checks and from human resource management to stock control is essential to the success of the role.

Main responsibilities

  • Oversee management of all resort staff including training, monitoring, motivation, morale and discipline
  • Ensure that all of our guests benefit from the highest possible level of ‘Scott Dunn’ service
  • Follow HR policies and practices in line with company standards and being responsible for all communication and process
  • Ensuring that all properties, staff accommodation, vehicles and equipment are managed and looked after with the utmost care
  • Maintain and develop good relations with all existing or new suppliers and contractors both in and out of resort
  • Regular local owner contact and communication
  • Inspire, lead and communicate with your team through regular meetings, one to one reviews and team building
  • Ensure the day to day logistics of resort are planned and clearly communicated to the team

Abilities and expectations

  • Close working relations with resort managers
  • Ability to lead by example
  • Excellent numeric, administrative and organisational skills
  • Ability to work independently or in a team
  • Excellent guest relations and interpersonal skills]
  • Organised, highly flexible and pro-active
  • Excellent time keeping and reliability
  • Ability to remain calm, patient, diplomatic and tactful under pressure

Essential requirements

  • Previous experience of managing teams in a hospitality or resort environment
  • Full UK/EU driving licence – you will need to drive as part of your role in resort
  • Available for the whole season – May until the end of September
  • UK/EU passport
  • UK National Insurance number
  • UK bank account

Desirable attributes

  • Work experience in Michelin starred establishments, functions, corporate hospitality, yachts, previous ski seasons and luxury travel companies
  • Hospitality or Management degree/NVQ or similar
  • Second language – French or Spanish preferred

Package and benefits

  • A competitive salary
  • Live-out accommodation
  • Full Insurance
  • Return travel from the UK
  • Stylish uniform
  • Comprehensive training course
  • Career progression within our winter ski programme

Unfortunately we cannot accept applications from holders of UK working visas.

 

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