Childcare Manager

Resorts: Val d'Isère / Courchevel 1850 (France)

Our Childcare Managers are responsible for the childcare operation in their allocated resort, for children aged 4 months to 13 years. They ensure the children are cared for in a safe environment and that an exciting and stimulating programme of activities are provided to all age groups within the children’s club, chalets and hotels.

Main responsibilities

  • Ensure our guests and their children benefit from the highest level of childcare
  • Organise and manage the day to day operation of the ‘Explorers’ children’s club
  • Oversee the private nanny operation in the chalets and hotels
  • Manage and oversee a team of nannies
  • Work with the hotels attending weekly management meetings as required
  • Provide a safe, hygienic and stimulating environment for children
  • Work in ratio if required during the season
  • Organise team meetings on a weekly basis and individual meetings throughout the season
  • Attend regular managers meetings in resort
  • Drive as required, including driving children around the resort in a safe and responsible manner
  • Plan weekly cleaning and work rotas for the childcare team
  • Plan appropriate menus and produce nutritious meals for children, planned on a rota system
  • Co-ordinate the setup of the children’s club and private nanny operation, including the inventory process of all equipment and risk assessments
  • Co-ordinate and implement a range of activities both indoors and outdoors including evening entertainment in peak weeks
  • Organise offsite excursions each week and activities in the resort
  • Ensure effective communication with the parents and children
  • Provide a healthy mid-morning snack, healthy lunch and afternoon snack
  • Communicate with the parents at the end of the day regarding their children’s wellbeing
  • Babysit twice a week should you be required to do so (paid in addition to your weekly wage)
  • Work in any other of our resorts if and when required
  • Ensure all daily records and any accident/incident books are completed correctly and ensure all other paperwork is up to date

Abilities and expectations

  • A degree of flexibility wherever possible to meet parent’s needs and wishes
  • An attitude whereby ‘nothing is too much trouble’
  • Excellent guest relations and interpersonal skills
  • Outstanding work ethic
  • Good numeric, administrative and organisational skills
  • Good computer skills including Word and Excel
  • A very keen eye for detail
  • Organised and pro-active
  • Good self-motivation
  • Outgoing and fun
  • Strong swimmer
  • Team player

Essential requirements

  • CACHE level three qualified or equivalent recognised childcare qualification
  • Managerial/senior experience in a childcare setting
  • At least two years experience in a childcare setting
  • Fluent in English (both spoken and written)
  • Available for the whole season – November until the end of April
  • Full UK/EU driving licence
  • UK/EU passport

This role is subject to a satisfactory enhanced disclosure and barring service check (criminal background check)


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